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Emailsupport@cuddybuilt.com Since2006
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Modesto, CA Since 2006
Home/ Legal / Privacy Policy
// Privacy Policy

Privacy Policy.

What information CuddyBuilt collects, how it is used, who it is shared with, and your rights about it. The short version: not much, only for service delivery, and you can ask for a copy or deletion any time.

Effective April 29, 2026
Last updated April 29, 2026
Applies to cuddybuilt.com and all services
Plain-language summary. CuddyBuilt collects the minimum information needed to deliver services: contact info, project details, billing details, and standard server logs. None of it is sold. None of it goes to advertisers. Most of it is deleted when no longer needed. You can email support@cuddybuilt.com any time to ask what is held about you, request a copy, or request deletion.
// Contents
  • 01What is collected
  • 02How it is used
  • 03Who it is shared with
  • 04Cookies and tracking
  • 05Data retention
  • 06Data security
  • 07Your rights
  • 08Children
  • 09International users
  • 10Changes to this policy
  • 11Contact
// Section 01

What is collected.

Information you provide directly

When you contact CuddyBuilt by email, phone, text, or through any contact form, you may provide:

  • Your name and business name
  • Email address
  • Phone number
  • Information about your project, business, or inquiry
  • Billing and payment details if you become a client

Information collected automatically

When you visit cuddybuilt.com, the server logs collect standard technical information:

  • IP address (anonymized after 30 days)
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring URL
  • Date and time of visit

Information from third parties

If you use a third-party tool to contact CuddyBuilt (for example, replying to a project email, or contacting through a referral), CuddyBuilt may receive whatever information you choose to share through that channel.

// Section 02

How it is used.

Information is used only for the purposes it was collected for, including:

  • Responding to your inquiries and questions
  • Delivering services you have hired CuddyBuilt for
  • Sending invoices and processing payments
  • Communicating about active projects
  • Maintaining hosting, security, and uptime for hosted sites
  • Operating and improving the Site (in aggregate, anonymized form)
  • Complying with legal obligations such as tax records

What is not done with your information:

  • It is never sold
  • It is never shared with advertisers or marketing networks
  • It is never used for behavioral profiling outside the immediate scope of providing services
  • It is never used for unrelated marketing without explicit opt-in
// Section 03

Who it is shared with.

CuddyBuilt shares limited information only with the third-party service providers required to deliver services. These include:

  • Payment processors (such as Stripe and PayPal) for billing and subscriptions
  • Hosting infrastructure providers for the servers that run client sites
  • Email service providers for project communications and notifications
  • Domain registrars when CuddyBuilt manages domain registration on behalf of clients
  • Print partners for physical print production projects

Each of these providers has its own privacy policy and is bound by industry-standard agreements. CuddyBuilt does not authorize them to use your information for any purpose beyond providing the contracted service.

CuddyBuilt may also share information when legally required (court order, subpoena, regulatory request) or when necessary to protect the rights or safety of CuddyBuilt or its clients.

// Section 04

Cookies and tracking.

cuddybuilt.com uses minimal cookies. Specifically:

  • Essential cookies for basic site functionality such as remembering preferences (e.g., dark mode if implemented).
  • Anonymous analytics via privacy-respecting analytics tools to understand site usage in aggregate. No personal identifiers are collected through analytics.

cuddybuilt.com does not use:

  • Advertising cookies or trackers
  • Cross-site tracking or behavioral profiling
  • Third-party social media trackers (no Facebook Pixel, no Google Ads conversion tracking unless explicitly disclosed)

You can disable cookies in your browser settings. The Site will continue to function, though some preferences may not persist between visits.

// Section 05

Data retention.

Information is retained only as long as needed for the purposes it was collected for:

  • Inquiry emails with no resulting engagement: retained for 12 months, then deleted.
  • Active client information: retained for the duration of the engagement plus a reasonable period afterward for support and tax purposes (typically 7 years for billing records as required by tax law).
  • Project deliverables and source code: retained on backup systems for the duration of the engagement plus 90 days, then archived or deleted at the client's option.
  • Server logs: anonymized after 30 days, then aggregated for trend analysis.
  • Billing records: retained for 7 years to comply with tax law.
// Section 06

Data security.

CuddyBuilt uses standard industry security practices appropriate to the sensitivity of the information held. These include encrypted connections (HTTPS) for the Site, encrypted storage for credentials and sensitive client data, regular security updates on hosting infrastructure, and strict access controls.

No system is perfectly secure. CuddyBuilt does not guarantee that information will always be safe from unauthorized access, but does commit to using reasonable measures to protect it and to notify affected clients promptly if a security incident occurs.

// Section 07

Your rights.

You have the right to:

  • Know what information is held about you
  • Access a copy of that information
  • Correct inaccurate or incomplete information
  • Delete your information (subject to legal retention requirements such as billing records)
  • Restrict certain uses of your information
  • Receive a portable copy of your information in a standard format
  • Object to certain processing

To exercise any of these rights, email support@cuddybuilt.com. CuddyBuilt will respond within 30 days. There is no charge for these requests.

California residents: under the California Consumer Privacy Act (CCPA), you have specific rights including the right to know, the right to delete, and the right to opt out of the sale of personal information. CuddyBuilt does not sell personal information, so the opt-out is satisfied by default.

EU residents: under the GDPR, you have the rights listed above plus the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

// Section 08

Children.

cuddybuilt.com is not directed to children under 13. CuddyBuilt does not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided information, please contact support@cuddybuilt.com and the information will be deleted.

// Section 09

International users.

cuddybuilt.com is operated from California, USA. By using the Site or services, you consent to your information being transferred to and processed in the United States, which may have different privacy protections than your home country.

For international clients, CuddyBuilt complies with applicable cross-border data transfer requirements as needed.

// Section 10

Changes to this policy.

This Privacy Policy may be updated from time to time. Changes will be reflected by an updated "Last updated" date at the top of this page. For active clients, material changes will be communicated by email at least 30 days before they take effect.

Continued use of the Site or services after changes take effect constitutes acceptance of the updated policy.

// Section 11

Contact.

Privacy questions, requests, or concerns can be sent to support@cuddybuilt.com or by mail to:

CuddyBuilt | Privacy
Modesto, California
(Mailing address provided on request)

Note. This Privacy Policy describes how CuddyBuilt operates in good faith. It is not a substitute for advice from a qualified attorney on specific privacy or compliance matters. Clients with specific privacy or compliance requirements should discuss them as part of project scoping.
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Building since 1991. In business since 2006.

Hours Mon to Fri / 9 to 6 PT

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